Experience

Infrastructure
experience.

Work across infrastructure operations, identity, endpoints and automation. The scope, tools and responsibilities behind it.

5 years

In IT and infrastructure operations

1,400

Laptops deployed with Intune and Autopilot during an overseas acquisition

VMware AWS EC2

Production servers migrated

24/7

Level 2 and 3 support for live streaming platforms

VMware to AWS EC2 migration

What
Migrated production servers from VMware to AWS EC2, then ran the AWS estate.
Scope
Workload assessment, sizing, security groups, cutover and validation.
Tools
VMware, AWS EC2, IAM, CloudWatch, security groups

Acquisition device rollout

What
Flew overseas to integrate an acquired company and deploy 1,400 laptops.
Scope
On-site acquisition integration and device deployment.
Tools
Microsoft Intune, Windows Autopilot

Infrastructure operations

What
Operated servers and VMs, with backup, disaster recovery and monitoring responsibilities.
Scope
Veeam backup and DR, vulnerability remediation to clean status on scoped systems, and network and DNS monitoring.
Tools
VMware vSphere/ESXi, Veeam, SolarWinds Orion

Zero Trust access and identity

What
Administered access policies and identity services.
Scope
Cloudflare Zero Trust policies, Okta administration and basic SCIM provisioning to a SaaS platform.
Tools
Cloudflare Zero Trust, Okta, SCIM

Identity lifecycle and security operations

What
Handled identity lifecycle work and security incident triage.
Scope
Entra ID and hybrid AD lifecycle, Defender and CrowdStrike triage, phishing investigation and Sev 1 incident coordination.
Tools
Entra ID, hybrid Active Directory, Microsoft Defender, CrowdStrike

Security triage guides

What
Standardised Sentinel and Purview alert triage.
Scope
KQL-assisted queries, decision trees and close-note templates.
Tools
Microsoft Sentinel, Microsoft Purview, KQL-assisted queries

Live platform support

What
Provided 24/7 Level 2 and 3 support for live streaming platforms.
Scope
Incident response for video streaming and real-time stats platforms, with root-cause analysis.
Tools
AWS CloudWatch, Jamf, streaming app testing on TV and streaming devices

Enterprise AI administration

What
Administered enterprise Claude and ChatGPT tenants.
Scope
SSO configuration and admin-console data and privacy controls.
Tools
Claude Enterprise, ChatGPT Enterprise, SSO

Strong

Years of daily use

  • Entra ID
  • Hybrid Active Directory
  • Microsoft 365 (Exchange Online, SharePoint, Teams)
  • Intune
  • Autopilot
  • IAM lifecycle
  • Defender for Endpoint
  • Defender for Cloud Apps
  • CrowdStrike
  • Incident response
  • Cloudflare Zero Trust
  • VMware vSphere/ESXi operations
  • AWS operations (EC2, IAM, CloudWatch, security groups)
  • Veeam
  • SolarWinds Orion
  • Microsoft Sentinel
  • Purview
  • Okta administration
  • Jamf
  • Bash
  • Claude Enterprise and ChatGPT Enterprise administration

Working

Used in real work or shipped projects

  • PowerShell
  • Terraform
  • KQL-assisted triage
  • Linux (RHCSA)
  • Git
  • GitHub Actions

Upskilling

Current focus, applied in the AI platform build

  • Kubernetes (CKA)
  • Prometheus
  • Grafana
  • Python
  • KVM
  • GPU and AI infrastructure

Master of Networking

Major in Cybersecurity
Melbourne Institute of Technology
Distinction

Bachelor of Technology

Electronics and Communications Engineering